by Ken » Thu Nov 21, 2013 12:40 am
Ellen,
not as an excuse, but I will mention that this is a very challenging time of the year, when the seasonal staff is laid off, and the perm has to take over their issues and problems.
That should not stop you from being assertive, and contact the ranger yourself. my experience is that they are always buried under a pile of things, and there is a certain "squeaky wheel" logic to getting things prioritized.